What our Customers say...
We are all aware that we had some nor’ eastern storms in the area which has cause a lot of damage to a lot of homes. My problem was that my sub pump failed and we had flooding in our basement. When we call our insurance they recommend a service. I understand that due to the storms all companies where busy but they never answered the phone and refused to give an exact estimate.
Needless to say SERVPRO TO THE RESCUE!!!!! Even though they were busy, they listen to what we needed called me back when they got answers and emailed over quotes when I asked. They came in and did the demo and cleaned everything out in about 4 hours. I felt comfortable leaving them in my home when I went to work and everything was completely within 3 day of calling them for the job. Also a BIG plus Is that they come in 50% lower then what the other company was trying to throw out as a number.
I highly recommend SERVPRO. Jordin and his apprentice were great to work with and you could tell he has been doing this for a while and really knows what he talking about. Also they were very carful about my cats and to make sure they didn’t go outside.
I called SERVPRO of Dartmouth/New Bedford out to my home for a mold removal estimate. They had been referred to me by my home owners insurance agent and I am grateful that I was connected with them! Dave, the production manager, showed up to do the free estimate. He was very personable & knowledgeable. Turns out that I didn't have mold in my attic as I had thought! Thankfully Dave was honest & explained to me that it was simply discoloration of the wood. Thank you SERVPRO of Dartmouth/New Bedford for your honesty. I will be sure to use this company in the future if needed & refer to anyone I know in need of your services.
My family of five (3 Kids under 10 years old) were displaced from our home after a fire & smoke damage.. We were living out of a hotel right before the holidays. SERVPRO of Dartmouth/New Bedford worked tirelessly to restore our home to a livable condition and got us back home for the holidays!! Thank you SERVPRO of Dartmouth/New Bedford for all your help, we are truly grateful!
SERVPRO is above and beyond fantastic!! Everyone is extremely kind, trustworthy and very professional. If you want something done right --call Doug Glassman the "class act" very bright & knowledgeable owner of SERVPRO---he is exceptional!! SERVPRO deserves 100 stars!!! We highly recommend Doug's SERVPRO to anyone looking for help restoring or cleaning their home.
I can't say enough positive things about SERVPRO of Dartmouth. Doug Glassman and his crew took the time to carefully inspect our home and explained with patience what needed to be done. The job was done efficiently and with great care. I would not hesitate to call on SERVPRO of Dartmouth in the future. It's so wonderful when I find someone who is honest that I can trust. Thank you Doug!
Professional. Fast. Fully equipped. Job done very well.
"When things went wrong on a jobsite, SERVPRO was there to help us make it right for our customer. Came back on a second visit for a particularly stubborn issue and really did make it "Like it never even happened." So glad to know we have someone to call, but I hope we never have to again!"
There was no one else I would have called. I see your trucks everywhere and if I run into some of your team members they are always are so nice to me. Thank you for helping me out.
I am always seeing Chris at the Chamber of Commerce events. It is so nice to see a local company take such an active role in helping the local business community.
"I have had the pleasure of not only working with SERVPRO of Dartmouth / New Bedford in a professional setting as an elected official here in the City of New Bedford, but also, as a private citizen as I recently hired them to perform some routine air duct cleaning at my home. Owner Douglas Glassman and his entire staff should be commended for their professionalism, community engagement and overall high level integrity. Personally, I hope none of you ever need to use their services (especially when it comes to disaster restoration), but if you do, be rest assured you are in very capable hands."
“High caliber work, efficient and clean. Thanks for all the hard work.”
“Living in the same house for over 50 years we were worried things wouldn’t look the same. Your guys did a great job matching what was already existing. Very appreciative. Thank you.”
“Quick turnaround. Very satisfied. Will definitely use again.”
We had some water damage our garage and we were very happy with how after you were do it looked like nothing happened. Thank you from all of us.
We couldn’t ask for a better job. You guys exceeded our expectations.
We had a contractor come in and do some repairs to our office building. He recommended that we call you directly for a post construction cleaning. Everyone we dealt with from the office staff, the estimator and the crew was excellent. And the place came out pristine! Thank you.
Appparently flushable wipes aren’t that flushable. My tenant apparently overused them and caused a sewage backup in my finished basement. We lost a lot of stuff but the patient and caring attitude of the crew made the ordeal a lot easier to handle.
I couldn’t believe how much water we had in our house from this rain. I thought it would never get dry. You guys did an amazing job. Thank you so much!!!
“We had some devastating rains come through and we were away. Unfortunately, we left our windows open. SERVPRO did a great job getting all of the water out and everything dry without us having to throw a lot of stuff away.”
Who would have thought that cooking bacon could have gone so wrong. Thank you SERVPRO for helping me make it like it never even happened!
Just wanted to say thanks for brightening up Purchase St with your bright lime green building. I'm glad to see New Bedford bringing in more small businesses into our neighborhoods. Welcome SERVPRO!" Looks great!"
"Great to work with such a professional company. My house was put back together faster than I expected."
"Good job. Very professional. I'm very pleased with the finished product."
"SERVPRO did a great job getting my rental property cleaned up and ready for my next tenant. I'm definitely going to to use them again."
"Fantastic job! My mom's basement has never been so clean. Thanks for helping to get rid of all that junk!"
Very pleasant secretaries! Very informative when I called regarding sewage in my basement, explained everything in detail and even called my insurance company for me! SERVPRO goes above and beyond!
Stopping in to say "thanks so much for helping me!" My home had been flooded by sewer water and the smell was horrific. Not only did SERVPRO arrive right away, they saved me a ton of money! If they would not have got here in time, everything would have been ruined. Again thanks for the superb customer service and I would highly recommend SERVPRO to anyone!
"Thank you for being so discreet and understanding during a very difficult time."
"Thank you for helping me clean up after the sewage pipe backed up in my basement. I don't know what I would have done without your help."
I must say, as a business owner, I am impressed. I had water leak in my freezer and of course on a Friday, my busiest night of the week, well SERVPRO waited until after hours, and came out removed the water, "like it never happened"! and my customers, as well as my business were not affected at all. This is what real customer service is all about! Thanks Again!
A sincere thanks to SERVPRO! Great service, friendly staff and very prompt with time! Highly recommended!
"The girls in the office are great. Went above and beyond to make sure my business "
"Great company to work with. They came out to do the cleaning around my schedule so that we could keep the business up and running. Highly recommend."
"We had an emergency in the middle of one of the biggest snow storms of the year. I was so impressed with the response time."
Just wanted to say THANKS SERVPRO! I had a serious mold problem in my home, called SERVPRO, they were done in 2 days and all the mold is gone. Easy, Fast, Relaible company. My home smells great and is now mold free!
I am so grateful for SERVPRO! I had some mold in my basement, noticed my dog getting sick, since he is always in the basement family room. Called SERVPRO, they came out removed the mold and treated my basement. Thanks for the compassion that you had for my home and my dog. He is much better now! SERVPRO loves paws!
"The crew that came out to my house to get rid of mold in my basement was so professional and polite."
"We called SERVPRO because we found some mold in our attic. My wife and I both have health issues, so we wanted to get the mold taken care of right away. They were able to take care of the mold within just a few days. We are very satisfied with the service we received."
My mom had a hose with the washer that had leaked while at work, everything was flooded. Called SERVPRO New Bedford, they arrived the same day, cleaned up all the water and dried everything out. One of the most amazing things that happened is that the crew was able to save all my mother's wedding pictures! That means more than anything. Blessed to have SERVPRO on our side! Phenomonal work ethic!
Dropping you a note to say thanks so much for helping me! My home had been flooded by sewer water and the smell was horrific. Not only did SERVPRO arrive right away, they saved me a ton of money! If they would not have gotten here in time, everything would have been ruined. Again thanks for the superb customer service and I would highly recommend SERVPRO to anyone!
" I just wanted to say thanks to SERVPRO Dartmouth/NewBedford for bringing my house back to life after the water damage in my home. Your crew is amazing! Happy in Fairhaven!"
I would like to say "thank you" to all of the SERVPRO office staff, who helped me greatly with my insurance claim on the fire that happened in my home. They coordinated everything so well, nothing fell through the cracks. I did not have to worry about anything at all, which I had a great deal on my plate at the time. Again, thanks for making this devastating disaster such a smooth process for my family. My house looks beautiful again! Your services ROCK!
"We had a small fire in our kitchen a day before Thanksgiving. We were hosting Thanksgiving dinner at our house that year and were worried we'd have to cancel because of the mess, but SERVPRO saved the day! They had a crew at our house almost immediately, and they stayed late to make sure the house was clean. I'm very impressed with their services."
"There was a fire in one of my rental properties. It was almost a total loss. SERVPRO came in and cleaned up all the debris and got the house ready for my contractor to come in and do all the rebuilding. The office staff was very helpful, and they walked me through the whole process."
" After the fire in my home, SERVPRO did a wonderful job at the cleanup, the crew was very empathetic towards my needs, they are more than just a cleaning company, they actually have big hearts! Thanks so much. Highly recommended!
The guys from SERVPRO who came out were amazing and we wouldn't have gotten through this horrible time if they didn't explain everything so great. I would definitely recommend this company to all our friends.
Doug and his crew did an amazing job cleaning a house we own that had been vacant for almost 5 years. Their attention to detail and above and beyond attitude was a refreshing change. I would highly recommend SERVPRO of Dartmouth/New Bedford & Marion/Middleboro to any family or friends.
Problem with a septic line in one of the retail spaces we rent. It was Thanksgiving weekend, the biggest of the year, so it was definitely an emergency. My long-time plumber took care of the problem (see his review), we then hired SERVPRO to take care of the post-fix clean-up. No complaint with coming out on the holiday, no crazy price. They got straight to work and did a fantastic job. Professional outfit. I had not used them in the past, but no doubt will again in the future.
Fabulous new management! I fully support this business and their impact in the community. It is great to see local businesses who put the client first thriving in the economy.
The building looks great! Your crew was professional, knowledgeable and very helpful. I will definitely call you in the future. Again, thank you for the quick turn around. I would highly recommend SERVPRO.
I recently used this SERVPRO for a water damage in my home. I learned that it was under new ownership & I was very happily satisfied with the professionalism and service. The staff was very friendly and professional, and the owner even came by the site to check in on the project as well. Overall I was very satisfied and would highly recommend this SERVPRO.
Thank you very very very very much SERVPRO! When my pipe broke a month back I thought I lost everything! It was an emotional and scary time. I was very impressed with the professional and extremely helpful staff. They dried my home out and help saved a lot of my stuff. Thank you again!!! -Carol
Doug, thank you to your and your staff for the tremendous response in helping our clients this week. All responses were overwhelmingly positive. Thanks again!
Problem with a septic line in one of the retail spaces we rent. It was Thanksgiving weekend, the biggest of the year, so it was definitely an emergency. My long-time plumber took care of the problem (see his review), we then hired SERVPRO to take care of the post-fix clean-up. No complaint with coming out on the holiday, no crazy price. They got straight to work and did a fantastic job. Professional outfit. I had not used them in the past, but no doubt will again in the future
This SERVPRO was very helpful to me and my family after having issue with ice dams. The crew lead was super nice and answered all of my questions as well as did neat/clean work. Highly recommend them. 10's across the board!
Thank you, Mary
The crew did an excellent job, it was very hot out and they worked diligently and my boat came out beautiful, please tell your boss and crew, Thank You!
This location is now under new Ownership. Owner: Doug Glassman.--New Location is a five-star facility and staff is exceptional! Check us out!
Did a great job, showed up on time and were within budget as promised. Highly recommend.
My uncle works for you guys - Solid company, good rep!My uncle works for you guys - Solid company, good rep!
Thanks for the great work Guys. Highly recommended!