Recent Community Posts

Goodbye, Summer - New Bedford 02747

9/5/2019 (Permalink)

man in green shirt addressing a crowd at Annual End of Summer Bash South Coast Chamber President Rick Kidder addresses the attendees at the Fourth Annual SERVPRO End of Summer Bash

They say goodbyes are the hardest. Which is why we try to make it a little easier for our professional network and local business community by hosting our annual End of Summer Bash in conjunction with the SouthCoast Chamber of Commerce and the Bristol County Chamber of Commerce. 

This Business After Hours is easily one of the most attended events in the region with over 150 business professionals in attendance. Business owners, representatives, and attendees all enjoyed free food and drinks as well as music DJ’ed by local radio station, FUN107. We even had local pageant queens make an appearance and a dog in a backpack!

Over 20 door prizes were donated by local businesses, giving everyone enough chances to go home a winner! Among the prizes were restaurant gift cards, gift baskets, and a getaway to Vermont!

Overall, it was another well attended SERVPRO Bash and one we were happy to host for the local business community. Being so involved in the economic and financial development of the South Coast region and beyond, SERVPRO of Dartmouth / New Bedford understands the importance of establishing and maintaining business connections to continue to thrive and grow in our community. As a result of these connections, businesses helping businesses, we know that everyone benefits. From a local youth sports team to fundraisers, to neighborhoods across the region, local businesses are what makes a community great. 

Next year, we hope you’ll join us as you represent your business and help us continue to make the South Coast a great place to live and work!

Back to School Safety Tips - New Bedford 02745

8/12/2019 (Permalink)

Each new school year brings its own set of changes and challenges for parents, guardians, and children. As a parent or guardian, you may be trying to figure out of modes of transportation and schedules for your young one. Your child, on the other hand, maybe worrying about who they’ll sit with at lunch or if they’ll have classes with any of their friends.

These are all common and worthy worries, however, there is one important precaution that is often overlooked: an emergency preparedness plan. Below are a few tips to help you plan in case of an emergency

  1. Teach your child what to do in case of a fire: get low to avoid smoke inhalation or feeling doorknobs for heat before opening them. Have a fire escape plan in place.
  2. Have a designated meeting place outside of your home
  3. Designate a person (preferably not local who may be affected by the same disaster) that everyone can call if you are separated. 
  4. Practice drills!
  5. Put together a first aid kit with enough food and supplies to last you a few days. Here is a link for what should be in the kit
  6. In the event of an active shooter, teach your child to “run, hide, fight.” Click here more information about what to do in the event of an active shooter.
  7. Teach children how to call 911
  8. If you’re unable to pick up your child from school, establish a pre-discussed “password” for the person that will be picking them up. 
  9. Always familiarize yourself with the school’s emergency and lockdown plans and procedures. 
  10. If your child requires any medication, have extra doses stored in the nurses’ office in case they may have to spend the night at the school. 

Disasters can happen at any moment. Preparedness is the key to ensuring you and your family make it out safely. While SERVPRO of Dartmouth / New Bedford South is “ready for any sized disaster” we want to make sure you are too. 

For additional information, check out the resources below:

FEMA - Preparing Children for Disasters

Preparing Kids for Natural Disasters

Six Years

4/23/2019 (Permalink)

Cheers to 6 Years!

Happy anniversary to us! It’s been six years under the ownership of our fearless and exemplary leader, Doug Glassman. A lot has happened in these six years.

It’s been six years of:

Giving back to our community 

Volunteering our time and resources

Contributing to economic development in the south coast

And above all, it’s been six years of not just restoring buildings and homes, but restoring hope after disappointment. Six years of cleaning up damage and wiping away tears. Six years of empathy for those affected by disasters in our community. We’ve seen a lot and grown a lot over these past years and we wouldn’t trade it for a thing! But today is really about the community we call home. Thank you for letting us serve you for six years and for calling us when disaster strikes and trusting us to restore your home or office to its preloss condition. We couldn’t do this without your support.  

Earth Day

4/23/2019 (Permalink)

Here at SERVPRO of Dartmouth / New Bedford, we don’t only talk the talk, but we also walk the walk. By offering a full line of green products for our Earth-conscious customers, we are committed to doing our part to keep our planet safe from harmful chemicals. We understand that Earth is our only planet and one that we plan on inhabiting for a very long time. If we’re being honest (and at SERVPRO we always are), the Earth we know today is not the same it was 20 years ago. With pollution and unsafe waste disposal playing a huge role in today’s world, we want to remind you of a few things you can do to care for our planet:

  1. Follow the three R’s: Reuse, Reduce, Recycle
  2. Conserve water
  3. Shop smart - bring a reusable shopping bag to cut down on plastic 

In addition to following the three R’s, at SERVPRO, we added another R to this list: Restore. Whenever possible, after a loss occurs, we always do our best to restore the affected property to preloss condition. This ensures that we minimize our customer’s losses while also keeping unnecessary waste from filling our planet. 

Happy Earth Day, from all of us here at SERVPRO of Dartmouth / New Bedford. 


4/11/2019 (Permalink)

This year, SERVPRO of Dartmouth/New Bedford South had the pleasure of participating in the RASEM RED Expo once again. Each year, RASEM — Realtor Association of South Eastern Massachusetts , hosts an educational event highlighting market trends as well as keys to realtor success. We found these events to be insightful and beneficial not only to realtors in south eastern Massachusetts but to vendors such as ourselves. We were able to gain insight into today’s market and address concerns and answer questions from realtors in the area. One of the main concerns being mold remediation and how it affects the sale of the home. We’re proud to assist many of the realtors in the area with this issue and more. As a community-focused company, it’s always great to get in front of those we work with and explain a little more of what we do here at SERVPRO of Dartmouth/New Bedford South. In addition to answering questions, we were also able to establish great connections  and foster relationships we’e developed over the years within the real estate community as well as other vendors at the event. Once again, we are so thankful for the opportunity to be able to be involved in such a great event!

SERVPRO of Dartmouth/New Bedford South's Doug Glassman Recently Honored

4/8/2019 (Permalink)

Chris Hodgson (Chair) with Doug Glassman (Campaign Chair) at the 2019 Live United Celebration.

SERVPRO of Dartmouth/New Bedford South’s President Doug Glassman, was honored recently as the Campaign Chair of the United Way of Greater New Bedford while attending their 2019 Live United Celebration.

“United Way’s dedication to the community and commitment to giving back is the reason why I became involved in this great organization. There are so many who volunteer to support their mission and I'm very happy to play a small part” said Glassman. 

SERVPRO of Dartmouth/New Bedford South have been proud supporters of the Live United 365 program for a number of years and are happy to help other individuals and businesses join us in helping them achieve their mission. If you are interested in getting involved in this great organization feel free to contact them by clicking here or call Victoria at 508-994-9625 ext 210.

Team Member Tuesday - Danny

9/4/2018 (Permalink)

Crew Chief; Daniel "Danny" Nelson

Meet Our Team!

Danny Nelson

Danny is a Crew Chief here at SERVPRO of Dartmouth/New Bedford South and is extremely knowledgeable when it comes to the cleaning and restoration process. Having been with us for five years, Danny has taken IICRC Water Damage Restoration classes to stay on top of his WRT certifications, as well as Carpet & Upholstery cleaning training courses. Danny is always eager to help in any way he can and is typically regarded as being a SERVPRO veteran!

Outside of work, Danny enjoys spending time with his family including his 7 month old son, playing basketball with his friends, and working on his Fantasy Football team. When asked about his favorite part of working at SERVPRO of Dartmouth/New Bedford South, Danny said “My favorite part is definitely the people I work with. I just love to help people, too, and I like that every day is different. From carpet cleaning, to water damages, to fire clean-ups… every day is different.”

If ever you may find yourself in need of our services, you can count on Danny as being just one of our incredible technicians to help make your problems "Like it never even happened."

Team Member Tuesday - Brieanna

8/22/2018 (Permalink)

Sales & Marketing Rep; Brieanna Wood

Meet Our Team!

Brieanna Wood

Brieanna is our newest Sales & Marketing Representative here at SERVPRO of Dartmouth/New Bedford South. Although she has only been with us for a few months, she’s dove head first into her position and we are very excited to have her as part of our team! With a passion for Marketing, Brieanna attended Bristol Community College after graduating from New Bedford High School to obtain her Associates in Communications.

While working towards her degree, Brieanna began interning at the SouthCoast Chamber of Commerce, where she put her schooling to the test and learned valuable skills that would stick with her for years to come. Brieanna’s involvement at the Chamber allowed her to create valuable connections with other local businesses, which to this day she has been able to maintain. Her experience also helped lead her to the conclusion that Marketing is exactly what she wants to do as a career, and plans to finish her degree at some point in the future.

In the midst of school and her internship, Brieanna worked her way into management with her previous employer. Doing so shows that she has the drive and determination that we are looking for in our employees. There, she was able to hone her leadership skills while preparing herself professionally for her career with SERVPRO.

Outside of work, Brieanna enjoys spending quality time with her boyfriend, hanging out with friends, going to concerts and travelling to new and exciting places. Brieanna’s favorite part about working at SERVPRO of Dartmouth/New Bedford South has been the wonderful people she’s met and the relationships she’s been able to build with them, and with the people she works with!  She also enjoys being able to help people that are dealing with stressful situations and make their worries Like It Never Even Happened!

Team Member Tuesday - Joyce

8/16/2018 (Permalink)

Administrative Assistant, Joyce Guilherme

Meet Our Team!

Joyce Guilherme

Joyce is a part of our Administrative team here at SERVPRO of Dartmouth/New Bedford South and has been for the past two months.

Before SERVPRO, Joyce had worked in the Hospitality/Customer Service industry for eight years. The experience she has had suits her perfectly for her role at SERVPRO and ensures that customers are treated with empathy and helpfulness.

Outside of work, Joyce enjoys spending time with her fiancé and family, going to the beach, traveling and making new adventures. Joyce’s favorite part about working at SERVPRO of Dartmouth/New Bedford South is the tremendous amount of knowledge she’s learned in a relatively short period of time. And in addition to being able to help those in need, she loves the work environment and is excited to be part of the team!!

Team Member Tuesday - Darcey

8/7/2018 (Permalink)

Administrative Assistant, Darcey Prenda

Meet Our Team!

Darcey Prenda

Darcey is part of our Administrative team at SERVPRO of Dartmouth/New Bedford South and has been with us for eight months. Before SERVPRO, Darcey had worked as a Production Supervisor for eight years at an asset retrieval company. Her experience has contributed to the skills necessary for her role at SERVPRO, and is known around the office as being a ray of sunshine. She continually brings peace of mind to our customers, as well as our team, through her incredible multitasking skills and calm persona.

Outside of work, Darcey enjoys spending time with her family, including her fiancée and two sons. She enjoys going to the beach with her kids, spending time at the playground, and watching and playing basketball as a family. When Darcey is off mommy duty, she enjoys pampering herself and shopping.

Darcey’s favorite part about working at SERVPRO of Dartmouth/New Bedford South has been the knowledge she’s learned about the restoration process, as well as the opportunity it’s brought. During her time with us, she’s also become a certified Notary Public. On top of the ability to help those in need, Darcey loves the work environment at SERVPRO and is happy to be part of such an awesome team!

Team Member Tuesday - Chris

7/31/2018 (Permalink)

Marketing Manager, Chris Johnson

Meet Our Team!

Chris Johnson

Chris is the Marketing Manager at SERVPRO of Dartmouth/New Bedford South and brings with him over 20 years of sales and marketing experience. Chris’s knowledge and experience with relationship & social media marketing, event planning and restoration services makes him a great asset that we are lucky to have! Over the years, Chris has been able to build strong relationships with local business owners, sales professionals and others in the communities we serve. He’s very active with the Bristol County Chamber of Commerce and the SouthCoast Chamber of Commerce, serving as an Ambassador for both. In addition to being a Chamber Ambassador, Chris is the President of Bristol County Business Connect (BCBC) East, a Board member for Westport Business to Business, was named Affiliate of the Year with the Realtors Association of South Eastern Mass (RASEM) and serves on multiple committees for various organizations.

Utilizing his Culinary Arts Degree, Chris was in the restaurant business for over a decade, managing restaurants and café’s from Nantucket to California! To add to his management skills, Chris has owned his own cleaning company as well as his own insurance business for 8 years. His experience in these two industries has him well equipped with the skills necessary for his position here at SERVPRO.

Some interesting facts about Chris include the fact that he’s a proud father of two, he’s a foodie and he drove cross country twice when he moved back and forth from California! Chris’s favorite part about working for SERVPRO of Dartmouth/New Bedford South has been building strong relationships and using those connections to help others succeed, coupled with the fact that he’s able to help people going through disasters to get their lives back to normal, kind of "Like it never even happened."

Best of the Best 2018

7/27/2018 (Permalink)

Best of the Best 2018

We had a great time at this years Best of the Best Awards and are honored to have been named best Carpet Cleaning Company for the second year in a row! Thank you to those of you who also voted for us in this years first ever Clean-Up & Restoration Services category.

We'd like to congratulate everyone who was nominated for this years event. It is a great honor to be considered best small business in the South Coast area!

We look forward to serving our community for many years to come, and take great pride in making all of our customers accidents, whether they be big or small, "Like it never even happened."

We hope to see you all at next years event, along with the possibility of some new faces!

Team Member Tuesday - Shamere

7/9/2018 (Permalink)

Production Technician, Shamere

Meet Our Team!

Shamere Smith

Shamere is the newest member of our SERVPRO family and part of our Production Team here at SERVPRO of Dartmouth/New Bedford. Shamere’s background includes serving four years in the United States Army.

Serving in the 82nd airborne infantry division, Shamere was able to advise and assist Iraqi security forces while also completing one tour in Baghdad. Shamere now serves one weekend a month on duty, and two weeks a year in training with the Army Reserves. We thank him for his service! In his free time, Shamere enjoys going out with friends, and hobbies such as basketball. He is a member of the American Legion which is an organization that supports and advocates for veterans and active military along with their families. Shamere’s favorite part of working at SERVPRO of Dartmouth/New Bedford is the ability to work with people, all while helping make disasters “Like it never even happened.”

Team Member Tuesday - Andres

7/3/2018 (Permalink)

Crew Chief, Andres

Meet Our Team!

Andres Montalvo

Andres, or more commonly referred to as Dre, is a Crew Chief here at SERVPRO of Dartmouth/New Bedford. Andres has been with SERVPRO Dartmouth/New Bedford for one year, with a year’s worth of industry experience, but within that time has shown himself to be a natural in this line of work. When Dre isn’t working, he spends his free time practicing music he writes with his band, which has been together for five years and has even played shows at local venues! Along with band practice, he enjoys writing music, playing the drums and spending time with friends. There are many aspects about working for SERVPRO Dartmouth/New Bedford that Andres enjoys, including the ability to help see people through difficult times in their lives during a disaster, travelling, and the comradery within the crew.

National Small Business Week 2018

5/4/2018 (Permalink)

Happy National Small Business Week! We'd like to take the time today to recognize all of you who've made the courageous decision of following your dreams, and congratulate you on the success of this crazy rewarding journey we call entrepreneurship!

Opening a business can be scary. Anything from pipe bursts, pest infestations, sewage backups, or even vandalism & graffiti can go awry and add to the list of things that need to get done. SERVPRO of Dartmouth/New Bedford understands that better than anyone else, and it's been our privilege to come in and make things Like it never even happened!

This past April, we celebrated 5 years of serving the community. It's been a wild ride, with up's and down's like any business, but there's nothing we'd rather be doing than lending a helping hand to those who need it most.

Air Quality Awareness Week; April 30 - May 4

5/1/2018 (Permalink)

Happy Air Quality Awareness Week! Here at SERVPRO of Dartmouth/New Bedford, nothing is more important to us than ensuring that the air you breath in your homes and businesses is the absolute purest of quality. In doing so, we proudly follow EPA regulatory guidelines.

For the last 20 years, the U.S. Environmental Protection Agency has remained committed to bringing you the latest information on air quality. They've worked tirelessly on building their air quality maps, and stand out as the leading resource in readily available and current air quality information and forecasts for ozone and particle pollution from over 500 cities.

Some common air pollutants include:
Sulfur Dioxide 
Particulate Matter
Nitrogen Dioxide
Carbon Monoxide
Ground-Level Ozone

To learn more about how air quality effects your health and see what steps you can take in reducing your contribution to air pollution, head over to

Don't forget to show your support for Air Quality Awareness Week by using thehashtag #AQAW2018!

An a-MAIZE-ing Network - New Bedford, MA 02745

11/22/2017 (Permalink)

Happy Thanksgiving from our SERVPRO Team!!

In this time of gratitude; we at SERVPRO of Dartmouth/New Bedford would like to give thanks to all of our loyal customers, reliable vendors and to everyone who helps spread kind words of our company and refer us to their friends, family and customers!

We understand the value of a referral. More importantly, we understand the importance of living up to unspoken expectations set while being referred. It takes great trust in our ability to provide excellent service. A referral is a reflection of the individual or company giving the referral; we do not take that lightly.

Fire, water and biohazard clean-ups, such as hoarding, bodily fluid and infectious disease clean-ups, require a certain compassion and empathy. People ‘grieve’ differently. While some express sadness, others anger, and some shut down completely. Life prepares us to face certain inevitable situations; however, as often as unexpected disasters occur, people tend to not expect it will ever happen to them. We take pride in staffing employees who are understanding of the obscure job responsibility that most onlookers wouldn’t immediately associate with a company like ours. To our staff; thank you.

A referral to us is more than a simple transaction. It is a testament to all that we strive to be. Not only as restoration specialists but as compassionate, problem solvers. We strive to make the customers experience with SERVPRO of Dartmouth/New Bedford nothing shy of exceptional.

Happy Thanksgiving, From our family to yours!! 

MA Insurance Agent CE Course- Dartmouth, MA 02747

11/10/2017 (Permalink)

Below are the Continuing Education Requirements for Massachusetts Insurance Agents. This information is provided by the Massachusetts Association of Insurance Agents:

“A newly licensed insurance producer must complete 60 hours of continuing education credits prior to their initial license renewal date; otherwise a licensed producer must complete 45 such credit hours during the 36-month period prior to license renewal.

As of 9/17/14, Insurance producers must complete an approved 3 hour ethics program for each renewal cycle. This new requirement does not increase the overall number of CE hours an insurance producer must complete, it only requires that ethics training make up at least 3 hours of the total CE earned.

If you do not comply with the continuing education law, the Division of Insurance may suspend your license pending completion of your CE requirement and/or you may be subject to a civil fine of not less than $20.00 nor more than $100.00 for each hour of instruction you fail to complete.”

At SERVPRO of Dartmouth/New Bedford we understand the importance of continuing education; we also understand that costs to maintain credits can add up quickly. We strive to offer our neighboring agents the opportunity to attend one of our complimentary CE courses. It is our goal to provide agents with 2-3 annual courses, helping with costs and ensuring there are local course options, here in the Southcoast. Breakfast & lunch are also provided.

Like us on Facebook to follow our event calendar or call our office directly (508)999-2380 to find out when our next complimentary course is being offered.

Why Choose Us Over Them?- Training

11/14/2016 (Permalink)

Why Choose Us Over Them?- Training

Thanks for asking! Here's just one, but it's a big one. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Here's just one of the types of training and certification we do:


IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

IICRC Certifications

  • Applied Microbial Remediation Technician (AMRT)

This four-day course covers mold and sewage remediation techniques and how to perform these procedures in the field while protecting the health and safety of workers and occupants on your property.

  • Applied Structural Drying Technician (ASD)

Technicians learn to dry water-damaged structures efficiently and effectively using monitoring devices, extraction systems, and drying equipment. This three-day course includes comprehensive classroom and hands-on training to develop technical and practical drying expertise.

  • Carpet Cleaning Technician (CCT)

This two-day course covers pre-inspection, fabric identification, cleaning chemicals and equipment, and proper cleaning techniques for residential and commercial applications.

  • Fire and Smoke Restoration Technician (FSRT)

Technicians will learn about types of smoke and fire damage, job planning, equipment, and practical cleaning procedures in fire and smoke settings. This two-day course also includes instruction on odor and deodorization concepts.

  • Odor Control Technician (OCT)

Technicians learn to address odors and deodorization techniques. This one-day course covers odor control caused by biological sources such as decomposition, urine contamination, mold, and other sources.

  • Upholstery and Fabric Cleaning Technician (UFT)

Technicians learn fiber identification and upholstery cleaning methods. This two-day course also covers identifying upholstery cleaning problems before fabrics shrink, bleed, crown, or distort.

  • Water Damage Restoration Technician (WRT)

This three-day course covers the concepts of water damage and its effects in residential and commercial settings. Technicians learn techniques and procedures to deal with water losses, sewer backflows, and contamination such as mold.

Same SERVPRO... New Location!

6/24/2016 (Permalink)

New building transformation

We’ve finished unpacking and have officially completed the big move! Welcome to our new modern facility centrally located in the City of New Bedford (formerly Sam Giammalvo's Auto Sales). It’s crazy how quickly time goes by! Since the beginning of 2013, we have increased the number of vehicles in our fleet as well as doubled the number of employees. Not to mention, getting to the point where we’ve invested in a larger facility in New Bedford on Rt 18 that is centrally & conveniently located to access all major highway routes for quick emergency response.

Here at SERVPRO we’re prepared to help you no matter the day or the hour. We receive calls on a daily basis from individuals, families and businesses that are at their worst. It’s heart wrenching to see the pain they’re dealing with. There is a small comfort however, in knowing that we’re giving peace of mind to those we’re helping. They know that they’re in good hands and that pretty soon, things will be like it never even happened.

Whether it’s a fire, burst pipe, flooded basement, moldy attic/basement, a puffback, etc. please don’t hesitate to contact us!

Enter to win a family pack of tickets to the Pack 100 Westport Touch a Truck. That's a $20 value!

6/2/2016 (Permalink)

If you have kids, you're going to want to take them to this amazing Touch a Truck event. It will be held at UMass Dartmouth on June 12th from 12 noon to 3:30pm. We are giving away 3 family packs of tickets. So basically, if you and your spouse have 16 kids you'll all get in for free! Simply share this post on your facebook page and you'll automatically be entered to win! 

With over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service. Our highly trained technicians respond quickly, whether you need water damage restoration or simply need your upholstery cleaned. You can depend on SERVPRO for all of your needs, whether it be water damage restoration, fire damage restoration, mold remediation, storm damage restoration, cleaning services, the list goes on…

Check it out, our SERVPRO green fleet has grown!

11/11/2015 (Permalink)

Check it out, our SERVPRO green fleet has grown!

Check it out, our SERVPRO green fleet has grown!  

We take pride in our work and appearance.  You can tell by the pride we all share for our vehicles.  Let's face it, car and trucks are one of the fun parts about what we get to do each and every day. 

Next time you see one of us on the road, feel free to give us a wave!

With over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service. Our highly trained technicians respond quickly, whether you need water damage restoration or simply need your upholstery cleaned. You can depend on SERVPRO for all of your needs, whether it be water damage restoration, fire damage restoration, mold remediation, storm damage restoration, cleaning services, the list goes on…

The doors have opened at the new home for SERVPRO of Dartmouth / New Bedford South!

5/5/2013 (Permalink)

You've heard correctly, as of Monday April 22nd, there's a fresh new home office for SERVPRO of Dartmouth / New Bedford South.  Right in the heart of New Bedford, the new space is centrally and conveniently located to access all major highway routes for quick emergency response.  As your local community neighbor, SERVPRO of Dartmouth / New Bedford South is just a quick call away.

With over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service. Our highly trained technicians respond quickly, whether you need water damage restoration or simply need your upholstery cleaned. You can depend on SERVPRO for all of your needs, whether it be water damage restoration, fire damage restoration, mold remediation, storm damage restoration, cleaning services, the list goes on…