The Water Damage Restoration Process
What happens when disaster strikes and you’re left to pick up the pieces? When the worst case scenario is the one you see before your eyes, who can you trust to restore some sense of normalcy to your everyday life and alleviate the stress that comes with dealing with disaster aftermath?
At SERVPRO of Dartmouth/New Bedford South, we exist to lighten your load and take care of your disaster situation. We understand that planning for a disaster is one thing, but going through it is something completely different. While insurance is there for a reason, we make sure your home or business is taken care of by an elite team of highly trained professionals.
Where at once it seemed like all was lost, by utilizing our restore first mentality, our experts come into your home or business looking to redeem what once seemed lost. In addition to salvaging many items that can’t be replaced such as documentation, family heirlooms, or things of sentimental value, our restorative approach is much more cost-effective than replacing everything and starting from scratch.
Though we never wish disaster on anyone, we know very well that these situations unfortunately happen. SERVPRO of Dartmouth/New Bedford South exists to alleviate the stress and make those situations “Like it never even happened.”
Water or Flood Damage?
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Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.
Step 1 - Emergency Contact
The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.
Step 2 - Inspection and Water Damage Assessment
We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.
Step 3 - Water Removal / Water Extraction
The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.
Step 4 - Drying and Dehumidification
We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.
Step 5 - Cleaning and Sanitizing
We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.
Step 6 - Restoration
Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.