Recent Water Damage Posts

Labor Day Flooding!

9/1/2023 (Permalink)

kitchen water damage water damage in kitchen

The recent rainstorms have led to flooding and various water-related emergencies along the South Coast in the past few weeks. Although water-related issues can disrupt your holiday plans, they don't have to ruin them entirely. A rapid response is the most effective way to prevent costly damage to your property. In times of crisis, you can count on SERVPRO of Dartmouth/New Bedford with just a quick phone call, as we are available 24/7 to address your water restoration needs.

We are renowned for our swift response to disasters of any scale, ensuring assistance at any hour, day or night. Our technicians are highly trained specialists in water damage, equipped to efficiently restore your home to its pre-water damage condition. Utilizing advanced drying equipment and methods, we excel at extracting water, addressing concealed moisture, and even cleaning and sanitizing your residence.

For further insight into our water damage restoration process, please see the details below:

Each water damage situation is unique and demands a customized solution, yet the overall procedure remains consistent. The following steps outline our approach to a "typical" water damage emergency.

You can have peace of mind knowing that we adhere to IICRC standards when handling storm damage, ensuring that your home or office will be restored to a state where it appears as if the incident "never even happened."

Don't Be Beat By The Heat!

8/31/2022 (Permalink)

The summer months are the best months to enjoy the beautiful sunshine and warm weather. As we enjoy doing our favorite activities during this wave of heat, we are increasing the use of our Air conditioning systems, sprinkler systems, pools and good old fashioned cool showers or tubby time for the kids to cool down a bit.  Anything to have fun but stay cool. Even outside garden hoses!

Along with this may come pipe bursts, ac line leaks, water tank leaks, sink, toilet and shower leaks, washing machine, refrigerator and overflowing sinks or tub. Maybe even a Jacuzzi overflow if you’re lucky enough to have one. Simply leaving the kitchen faucet running while cooking or running a bath for the kids and it overflows into the basement and causes squishy soggy carpets. That’s a disaster itself for mold. It can happen because we’re doing a hundred things at the same time.  Let’s face it at times we’re all just wiped out by the heat! Don’t the heat get you down!  Should a water disaster strike whatever the cause may be? Call the pros - Call SERVPRO! We’re only a hop, skip and jump away! We can save the day and ease your hassles from the damage that the unexpected has caused. 

Let’s not forget the havoc Mother Nature may drop on us any time. Torrential rains and storms can cause unexpected high ground water tables, flooded basements, overwhelmed sump pumps and even those old cracks we don't pay attention to in the foundation can cause leakage and wet areas we just don’t expect.  Act fast! Here’s some things you can do before calling the professionals.

-          Shut off the water source

-          wet vac as much water as possible

-       Never run cords or electricity through standing water EVER

-          Mop or soak if possible

 Be prepared for the unexpected and if a disaster should occur rest assured the crews at SERVPRO of Dartmouth / New Bedford are the pros for disaster clean up, restoration, and reconstruction with 24/7 Emergency Service!

LEAP, Don't "Leak" Into Spring!

4/5/2022 (Permalink)

Spring makes it’s arrival known by the increase in pollen, and the increase in rainfall.

While both are usually kept outdoors, a sneaky leak can “drop” in whenever it starts to pour. 

Water damage caused from burst pipes is common in the wintertime, but just because the seasons change, doesn’t mean we no longer run the risk of dealing with that wet visitor.

Spring water damage can occur in all kinds of manners. At SERVPRO of Dartmouth/New Bedford we’ve seen it occur quite often because of unresolved leaks. Whether in the roof in the basement, even the smallest leak can be responsible for great damage. 

The tricky thing with leaks, is that you only know after it rains that there was even one to begin with, which leaves homeowners playing catch-up with their water damage. 

Thankfully, the crews at SERVPRO of Dartmouth/New Bedford are experienced in restoring the damage caused by even the sneakiest leak. Call our office today for all your water damage restoration needs!

Water (Damage) in the South Coast

2/14/2022 (Permalink)

We think it's safe to say our beloved South Coast knows a thing or two about water damage. Whether its from frozen pipes due to freezing temps, or a rising water table, water damage can be caused by many factors.

Torrential rains, floods, burst pipes caused by below freezing temperatures, and leaks in the roof caused by storm damage, just to name a few culprits. Not mention, if the damage is not treated properly and quickly, mold and musty odors can begin to creep in your home. 

Of course, there is always the damage caused to electrical outlets ceilings, walls and floors and personal belongings and furnishings. Whether in an attic, living area, basement or crawl space, all of these situations are unfortunate and can occur at any time.  Dealing with these issues everyday, our team also knows a thing or two about water damage. Read below from some water damage safety tips...        

Precautions & Safety Tips

  • Avoid  contact with electrical outlets and electrical panels if exposed to water to avoid risk of shock 
  • Never use electricity or extension cords in or around water
  • Eliminate standing water by using a wet vac to minimize standing water around furnace, hot water tank and oil tank 
  • Consider waterproofing and sump pump if needed
  • Lastly get the basement dried out as soon as possible, use fans, dehumidifiers, air purifiers
  • Elevate items off the floor
  • Remove all wet contents and debris to avoid mold

  When storms happen our team at SERVPRO of Dartmouth / New Bedford is Here to Help with anything from water damage mitigation to restoration, and reconstruction. 

Do This After Water Damage

1/20/2022 (Permalink)

When water damages happen, it’s never at a convenient time. Chances are it’s in the middle of a cold winter night or just after you return from a week-long vacation and suddenly find yourself with 5 inches of water in your basement. 

Before we get into what steps need to be taken once you determine that you have a water damage on your hands, the most important thing you can do is a call a professional, IICRC certified restoration company such as SERVPRO of Dartmouth / New Bedford to restore the damage. 

When you call a professional company, you get professional results. But if you hire subpar, expect subpar work. 

Here are three main steps to take when you notice you have water damage:

  1. Shut the main water off. 

This may seem pretty straightforward, but you’d be surprised at how overwhelmed people can get when they noticed flooding in their home or office. To prevent the damage from worsening, locate your main water valve and shut off the water. 

2.   Call an IICRC Certified restoration company, such as SERVPRO of Dartmouth / New Bedford. 

When dealing with water damages, time is of the essence and we pride ourselves with being faster to any size disaster. 

3.  Don’t try to do-it-yourself. 

As tempting as it may be to try to “fix-it” on your own, it can actually cause even more damage. Avoid opening windows, changing the temperature in the room, or even using a fan to dry up the water. These changes can have the opposite affect of drying the area. If a water damage isn’t properly dried it can lead to secondary damage such as mold and rotting. 

While you may not be able control when a water damage occurs, you do have a say in what you’ll do about it as well as what company you choose to help. Regardless of who your insurance company recommends, it’s important to choose a company with a good reputation and one you can trust. It’s the kind of trust and reputation that SERVPRO of Dartmouth / New Bedford has built for over 30 years. By serving our communities when they need it most, whether it’s day or night, we’ve helped countless people regain control of their lives after a disaster. Although we never wish a disaster on anyone, if you have to call someone, we hope you call us: (508)999-2380. We’re Here to Help. 

How Do Pipes Burst?

10/27/2021 (Permalink)

One of the most common and stressful, head-inducing disasters home and business owners face is the one involving water damage. Even when there’s a fire, it’s the water used for putting the fire out that causes the most damage. 

That being said, one of the most common causes of water damage is when pipes burst. And can you guess what is the most common season for pipe bursts? If you guessed winter, then you guessed right!

As the colder temperatures are creeping in on us, our calls for water damage caused by burst pipes is sure to increase. The question is, how do pipes burst?

In the colder months, pipe burst are caused when the water inside the pipes freeze and therefore expand. As the water expands and the pressure in the pipes increase, this causes the pipe to rupture (or burst). However, that’s not when the water damage occurs. 

Water damage comes once the frozen water melts and returns to its liquid state. As the water begins to flow normally, the rupture (or bust) that took place when the frozen water expanded is  now subject to free-flowing water and this water gets through the cracks and into your ceilings, walls, basement.. basically anywhere where it shouldn’t be!

Burst pipes are headaches for homeowners. Thankfully, SERVPRO of Dartmouth / New Bedford knows just what to do to make it “Like it never even happened.” For all your winter water damage needs, call our office: 508-999-2380. We are Here to Help® 

Prevent Water Damage Caused by Winter Storms

10/7/2021 (Permalink)

Are you prepared for a winter storm New Bedford? The most extreme winter storms bring snow, ice, sleet, as well as strong winds and frigid temperatures. 

To improve your safety in your home during a winter storm, you should make several preparations such as creating an emergency kit, insulating your home and protecting your heating equipment, also make sure to know how to shut off all utilities, especially your water and sprinkler valves. 

Here are a few suggestions on how to prep your home to effectively prevail against snow storms, freezing rain and chilly winds:

  • Install smoke alarms and ensure proper ventilation– take precautions since fire       hazards increase drastically when flames are burning in fireplaces and the power systems are overburdened by heaters.
  • Keep pipes from freezing – wrap pipes to provide some protection and let faucets drip a little as another preventative on really frigid days.
  • Ensure proper drainage– have downspouts and basins clear of debris and maintain the plumbing system in perfect condition so that the water from the melting ice and snow can easily find its way out and away from your property.
  • Trim bushes and trees – if you have a yard, make sure no branches spread dangerously near the house. 
  • Clear snow away–remove snow and ice from the roof to prevent collapsing and clear accrued snow away from the foundations of the house to lower the risk of flooding.

As we ready ourselves for this coming winter, be sure to know SERVPRO of Dartmouth/New Bedford is Here to Help when it comes to water damage!

How To Winterize Your Home

9/21/2021 (Permalink)

The winter season is quickly approaching which means that now is the time to properly prepare your home for the freezing temps that are sure to come. 

When it comes to winterizing your home, make sure to take these key steps to ensure you don’t have water damage on hands… or in this case, your home!

1. Clean your Gutters

Making sure your gutters are clear can go a long way to prevent leaks and backups. If the gutters are clogged with leaves, or in some cases, rodents, the water it collects will go into your house instead of flowing outside. 

2. Insulate areas in your home that are prone to freeze

This task may be a bit harder to accomplish. But we promise you, when the bitter cold temperatures come and everyone else’s pipes freeze except yours, you’ll be glad you went through the mild inconvenience of re-insulating your home. 

3. Detach Your Hoses

On the easier side, this task is very straightforward, but don’t trick yourself into thinking it’s simple. When putting your gardening tools away for the winter, don’t overlook detaching your houses. While you’re at it, make sure to drain them and insulate the faucets so they don’t freeze from the outside temps.

In this area of Massachusetts, winter quickly comes and overstays its welcome. Which is why we at SERVPRO of Dartmouth/New Bedford wanted to equip you with these tips so you can successfully ride out the colder months without having to deal with water damage. But if you do have water damage in your home or office, you can trust that we are more than ready to deal with whatever comes our way. 

Springing Forward - 02748

4/7/2021 (Permalink)

We have all been waiting for spring to arrive but with spring also comes storm season which can bring heavy rains and winds.  It’s no surprise to question if your home is up for the challenge of dealing with another wet season that’s watering more than just plants and soil.

Oftentimes, it’s only until a disastrous event caused by heavy rains and floods that reveal certain areas in our home or office that need extra attention. And while the spring is the typical season for most home repairs and projects, it may be too late to prevent damage from occurring.

While the main focus can be on landscaping and opening up the pool in preparation for summer cook-outs, if you’re not proactive, your lawn may not be the only thing getting watered. Homeowners should use this time to check key areas in their homes to prevent water from seeping into their homes. 

Those areas include the attic to check for leaks in the roof, as well as the basement to ensure your sump pump or french drain is working properly. You can also take this time to visually inspect if there are any cracks in the foundation. A great way to protect the lower level of your home is to waterproof your basement. This provides an extra level of protection which comes in handy when living on the coast and in high flood areas. 

Need the us at SERVPRO of Dartmouth/New Bedford 508-999-2380.  

Ice Dams

2/22/2021 (Permalink)

What Causes Ice Dams

As heat rises from a home, it melts the accumulated snow on the roof. That melted snow travels down the roof in liquid form until it reaches the eave line and gutter, where it refreezes due to colder temps. This ice ridge continues to expand, blocking the flow of subsequent snow melt.

As water continues to melt higher up the roof, it collects behind the ice dam in the form of a puddle. Because that water sits over the warmer portion of the roof, it doesn’t freeze.

In order for ice dams to form, there needs to be roof snow buildup, home heat loss, and subfreezing temperatures. The more snow, the larger the heat loss, and the longer the subfreezing temperatures remain, the higher the likelihood that ice dams will materialize.

How to Prevent Ice Dams

Homeowners can’t control the weather, but they can do something about heat loss. Proper insulation and ventilation of the attic space is intended to keep the roof surface at or near outdoor temperatures.

Typical steps include insulating the attic floor and installing soffit, gable and/or ridge vents to expel heat. Folding attic stairways and recessed light fixtures also need to be insulated. All penetrations into the attic from the heated living space need to be addressed. 

 To facilitate sufficient cold air flow from soffit vent to ridge vent, baffles or tubes are installed between the ceiling insulation and the underside of the roof. This might involve opening up the ceiling.

Facts about Water Damage

1/19/2021 (Permalink)

SERVPRO Team SERVPRO vehicle to help

Did you know that water damage is one of the most common forms of damage to property?

There are many causes of water damage from a busted water pipe, sewage backup or flooding, water damage can wreak havoc on your property if not addressed immediately. You may know the importance of proper water mitigation following a water loss but there is still a lot that may surprise you about water damage situations. Here are some important facts you should know about water damage restoration:

The more polluted the water, the worse your situation. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) classifies water into three categories in its S500 Standard:

  • Category 1: Generally sanitary water
  • Category 2: Significantly contaminated water
  • Category 3: Grossly contaminated water

The category of water on any loss will dictate how it is handled.  

Mold can be debilitating to your home's structure and to your health. And, it doesn't take long to begin to grow. Mold needs only five perfect conditions to grow in 48-72 hours:

  • Moisture
  • Food source
  • Prime temperature
  • No/minimal air movement
  • No/minimal light

Fast action is crucial to lessening the damage.  In order to begin processing an insurance claim, your agent needs to know some facts about your water damage situation immediately; what happened, how it happened, the source of the water, etc. The longer you wait, the worse the situation gets and your chances of having an emergency damage claim approved begin to dwindle.

Have A  Water Damage Emergency? Call SERVPRO of Dartmouth/New Bedford at 508-999-2380 any time day or night!  

Signs of Water Damage - South Dartmouth 02748

10/21/2020 (Permalink)

Water damage is one of the hardest things to spot in your home before it’s too late. Normally, by the time we see signs of water damage, the damage itself is extensive. 

Here are a few things to look out for if you suspect water damage in your home or office:


When water damage occurs, if not treated right away, it can lead to mold growth giving off a musty smell. Your nose knows when something is off so if you suspect water damage try to “sniff it out” and find the source. 


Check your ceiling, wall, or surfaces for discoloration and dark spots. It could look like streaks a puddle mark of dried water.


This one of pretty obvious. Usually, if something is leaking it means there is water trapped on the other side. Don’t just collect the water that is leaking out, find the source to stop the leak.

Of course, these are only a few signs of water damage to look for. In some cases, water damage may be so hidden that it is only discovered until much later when bigger problems arise. To prevent water damage, make sure to keep up with necessary home improvements, and properly winterize your home. 

For all your water damage restoration needs, contact the crews at SERVPRO of Dartmouth / New Bedford. We are always “Ready for whatever happens®.”  

3 Things to do in the Fall to Prevent Winter Water Damage - New Bedford 02740

10/12/2020 (Permalink)

There’s something special about Fall in the south coast. Between the leaves changing colors and the temperatures dropping and sweater-weather making its official comeback, it’s easily a favorite season for many. For homeowners, however, it’s also an important season to consider when it comes to preventing winter water damage. 

Common causes of water damage include leaks, burst pipes, and drainage issues. Here are a few tips to keep in mind to help prevent these issues from arising in the cold winter months:

  1. Clean your gutters.

You may ask, “What does this have to do with water damage?” When your gutters are clogged, this stops the outward flow of water collected in your gutters. Leaves are often the guilty party in this. When water isn’t flowing out of your home, you can bet that it’s floating in. Thankfully, this is an easy issue to address. 

2. Insulate areas in your home susceptible to freezing.

This goes without saying, but we’ll say it anyway: freezing temperature cause pipes to burst because the pipes are not well insulated (or protected) from the cold. When the temperatures drop, the water in the pipes freezes and expands causing the pipes to burst. When the temperature goes up and the water begins to flow, it flows out of the crack in the pipe and into the walls of your home or office. That can cause a major headache and disturbance. So before that has a chance to happen, make sure your walls are well insulated. 

3. Detach your hoses. 

This one is often overlooked. When it comes to putting away your gardening tools, it’s easy to forget the hoses. This is another important area to watch out for as we transition into the colder months. Remember to detach your hoses, drain them, and insulate the faucet so it doesn’t freeze from the outside temperatures. 

Again, these are just a few tips to get your home ready for the winter months. If one of these things are overlooked, it can easily cause water damage. If that happens, just know that SERVPRO of Dartmouth / New Bedford is here 24/7 to help with your water damage needs. 

Sewage, Seepage, Soakage - Fairhaven 02719

9/23/2020 (Permalink)

They say, “no rain, no flowers” but there is something to be said about certain things staying dry and buried. While we may not always be able to prevent certain disasters from happening in the first place, we can certainly prevent it from taking over your peace of mind. Water damages are never quite a day at the beach, but when you call SERVPRO of Dartmouth / New Bedford, they don’t have to be total chaos either.

Living in Massachusetts, the weather is always unpredictable and can often result in many unforeseen disasters taking place. With each flood, we often see a flood of emotions. This is why our team is specially trained in handling these kinds of disasters so you don’t have to. From the moment we arrive on the scene, we look for ways to “stop the bleeding” and prevent the situation from escalating and the water damage from spreading. 

In the greater New Bedford area, some common issues our crew deals with are machinery malfunction from washing machines, dishwashers, and hot water tanks. In addition, we also see outside invasion from outdoor faucets that may have frozen over the winter and are now leaking into the basement. As your sprinklers are watering your grass, those same pipes are watering your basement! 

Not only does SERVPRO of Dartmouth / New Bedford handle water damage from clean water sources, but we’re also specially trained to deal with unclean water damage as well such as sewage backups and septic tank failures. 

While it’s never convenient, water damage doesn’t have to ruin everything. Call SERVPRO of Dartmouth / New Bedford to handle all your water emergencies quickly and efficiently. 

Cleaning Up After Fire Damage - Fairhaven 02719

8/12/2020 (Permalink)

One of the most damaging things that happen to a home after a fire isn’t the actual fire and smoke damage itself, its the water damage that follows. 

When putting out a fire, a substantial amount of water is used to quench the flames. All of that water ends up seeping into the home and in addition to the damage already caused by the fire, water damage also begins to take place. While some home fires are contained to a small area of the home, the water used to put out the fire ends up spreading throughout the rest of the structure. 

As the crews of SERVPRO of Dartmouth / New Bedford begin the restoration process, the first thing we want to address is the water damage. By focusing our mitigation efforts on that first, we make sure the water damage doesn’t further compromise the structure. 

Unaddressed water damage can lead to mold growth, added structural instability caused by wood rot, and a number of problems can arise if this isn’t treated right away.

For home and property disasters, call the crews at SERVPRO of Dartmouth / New Bedford. We’re more than happy to help you pick up the pieces. (508)999-2380.

Drip, Drip, Drip - Fairhaven 02719

5/14/2020 (Permalink)

If you’re anything like most people, the sound of a leaky faucet is enough to drive you up a wall! Whether that “drip drip” echo comes from the kitchen sink or the attic — we all know the problems it can cause if not addressed quickly and properly. 

Water damage is one of the most common insurance claims for homeowners and most of the time, completely preventable. Our technicians have seen what happens when a small leak in the roof results in major damage to the interior of a home, compromising its integrity. 

If your home is subject to the effects of water damage; whether it be a burst pipe, flooding, or leaks in the roof, the crews at SERVPRO of Dartmouth / New Bedford are always ready and available to help, no matter the hour. Our technicians are IICRC certified and trained to ensure that we make your disasters, “Like it never even happened.”

Spot Water Spots? - New Bedford 02746

2/24/2020 (Permalink)

Are you noticing water dripping from your ceiling or notice that it’s sagging?

Don’t just put a bucket there and forget about it. A water damaged ceiling is a serious issue that should be resolved as quickly as possible. By not repairing a water damaged ceiling it could be dangerous to the occupants of your home. It can cause mold growth and can even weaken the structure of the building materials. If you see water damage on your ceiling, it may be a significant water issue in your home, most likely your roof. One of the main causes is plumbing, in which case you need to find the source of the leak so you can fix it and stop the water. Also any building materials such as ceiling tiles, insulation, and drywall should all be replaced to avoid any mold sprouting.

If you spot water spots in your ceiling, give SERVPRO of Dartmouth / New Bedford a call for a free estimate for our water damage restoration services. 

Keep Those Pipes from Bursting! - New Bedford 02745

1/13/2020 (Permalink)

Winter has officially arrived, opening a variety of burdens for homeowners, including water damage from frozen pipes. Water damage caused by burst pipes is one of the biggest risks of property damage during the winter months. The possibility of your pipes freezing in your home escalates as temperatures drop. Water expands as it freezes, putting immense pressure on the pipes containing it, which will cause the pipes to finally burst.

Here are a few suggestions to prevent burst pipes now and prevent water damage services:

  • Open cabinet doors underneath sinks and other plumbing locations to circulate warm air around the pipes.
  • Let your faucet drip cold water. The trickle will allow for a steady movement, which relieves strain on the pipes.
  • Set your thermostat to no lower than 55 degrees when you leave your home.
  • Keep your heat set at a constant temperature while you're at home and withhold from lowering it at night.

Feel free to reach out to our crews at SERVPRO of Dartmouth / New Bedford for any further assistance this season.

Rain, Rain, Go Away - New Bedford 02744

10/28/2019 (Permalink)

If you’re anything like most people, you prefer to stay home when it’s raining out, or in New England’s case— it's pouring!

Maybe you look forward to some R&R on the couch, catching up on your favorite TV shows or curling up with a good book. Using the rain as an excuse to not go outside is always one that works… until the rain decides to make its appearance inside. 

The funny thing about leaks and cracks is, you only discover them when water magically starts to drip into your home. Whether it’s through the roof or the basement, water has a funny way of getting in when we would rather it stay out. 

If recent rainwater or storm damage has compromised the integrity of your home and things that are not supposed to be wet are now soaked, you can be certain water damage is something the crews at SERVPRO of Dartmouth / New Bedford are familiar with. 

No matter how small or large the loss, our technicians are certified and trained to restore and dry out furniture, carpet, and anything else that got wet that was not supposed to be wet!

Call us at 508-999-2380 for a free estimate and evaluation of your water loss. 

Do the Sprinkler - Fairhaven 02719

10/9/2019 (Permalink)

Experts recommend different inspecting and testing techniques of sprinklers from quarterly to semi-annually to annually and beyond. This is all to ensure that your first line of defense against a fire is in working condition to keep your building and its occupants safe. While these scheduled tests and inspections are usually enough to solidify that the sprinklers work, sometimes sprinklers have a mind of their own. By that we mean, every now and then, they go off to prove that they work — consequently creating some indoor showers, and with it, water damage. 

It wouldn’t be the first time we were called into a surprise shower. From furniture stores to hospitals, our techs have seen how a slight bump on a sprinkler head can make them go off and cause water damage. So while sprinklers are great to fight fires, they can also cause pains and extensive cleanup. 

Make sure when you inspect and check your sprinklers, you do so with great care. And if anything happens, SERVPRO of Dartmouth / New Bedford is here to help take the headaches away.  

Double Edged Coast - New Bedford 02745

9/23/2019 (Permalink)

The best thing about living on the coast is, well… the coast! Until it’s not. 

Being so close to the water is a special treat during the summer months. The days where you pack a lunch and a beach chair and head to the shores to sink your feet in the sand and try your best to catch a tan are the days we remember and miss the most when fall and winter creep in. 

Though we may not always be able to dip our feet in the pool or the ocean during the winter months, we may walk into a pool party in our living room if we’re not careful with our insulation and piping systems. Ensuring your home is properly insulated will go a long way to keep you from falling victim to the same elements that draw you to this region in the first place. Burst pipes are one of the main causes of water damage during the winter months. The bitter cold, especially if your property is on the waterfront can wreak havoc in your home if it’s not adequately prepared for it. Burst pipes are one of the major reasons our crews at SERVPRO of Dartmouth / New Bedford are called in to help. 

Thankfully, even when the storms come and the stores are emptied of milk and bread, SERVPRO of Dartmouth / New Bedford is always available to help. No matter the weather, we’ll be there for whatever!

Finish Your Basement! - Dartmouth 02747

8/12/2019 (Permalink)

If you’re looking to do any remodeling, finishing your basement is often one of the most common areas to start. A finished basement is a great place for older children to have their privacy, it can make a great home office space, and in some cases, it can even be used as a rented out space to bring home (literally) extra income.

However, one of the most common occurrences we at SERVPRO of Dartmouth / New Bedford South see is water damage resulting from finished basements that were not in fact finished. A key factor the homeowner missed is making sure their basement is waterproofed. 

Not only does this prevent your basement from flooding and potentially saving you thousands of dollars in the event of a storm or flood by reducing damage, but it also creates a healthier environment in your home and lowers heating and cooling costs. Protecting your sump pump and preventing structural damage is also another benefit of waterproofing your basement. 

Recently, our crews have attended to calls regarding rainwater getting into the basement because of recent storms. If not addressed quickly, these disasters can lead to mold problems and potentially harmful health side effects. The best way to keep your finished basement actually finished is by waterproofing and preventing it in the first place. 

If you find yourself ankle-deep in water in your basement, you can always call SERVPRO of Dartmouth / New Bedford South for all your water damage needs. 508-999-2380

Why Choose SERVPRO for your Water Damage Restoration?

4/9/2019 (Permalink)

SERVPRO of Dartmouth/New Bedford South is the solution to your Water Damage issues

We're Glad you Asked?

SERVPRO of Dartmouth/New Bedford South is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Dartmouth/New Bedford South has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About Us

SERVPRO of Dartmouth/New Bedford South specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Spring into Warmer Weather with SERVPRO

3/6/2019 (Permalink)

Did you suffer a Water Damage this Winter that effected your Carpeting?

The SERVPRO standard of carpet and upholstery cleaning will not only extract that water and grime stuck in your carpet, it’ll also remove any unwanted dust and dirt. A professionally dried and cleaned carpet will make all the difference in freshening up your home and improving indoor air quality. The major casualties of a flooded home is flooring, particularly carpets. Once it's soaked, both it and the underlying padding will potentially need replacing, which is an added expense that most homeowners would like to avoid. In the case of heavy flooding, whether it's from a natural disaster, broken appliance, burst pipe, or other water emergency, many people think that there's no chance their carpet can ever be saved – but you can rest assured SERVPRO of Dartmouth/New Bedford South will be there to make it “Like it never even happened.”

I Just Saved Thousands by Running My Faucet!

1/14/2019 (Permalink)

Preventing Burst Pipes

With frigid temperatures moving in, you’ll want to ensure your home is winter ready and prepared for the harsh elements. Below are recommendations on how to avoid dealing with frozen or burst pipes this season; we hope you’ll find new ways of winterizing your home on the inside and outside with these helpful tips and tricks!

Interior Weatherization Tips:

  • Open bathroom and kitchen cabinet doors to allow warm air to circulate around pipes
  • Get a slow drip going from the faucet to keep water moving to prevent freezing
  • Set up a fan to help blow hot air into those cold rooms that just don’t seem to warm up

Exterior Weatherization Tips:

  • Disconnect outside hose, turn water off and attach a cover over faucet
  • Apply insulated pipe sleeves around piping in your basement or crawl space
  • Add extra insulation to the attic, basement, or crawl space areas

If frozen or burst pipes do occur, you'll want to contact the professionals at SERVPRO of Dartmouth/New Bedford to mitigate and remediate the damage, making it "Like it never even happened."

5 Tips for Preventing Water Damage in the Home

10/23/2018 (Permalink)

SERVPRO is Faster to Any Size Disaster!

5 Tips for Preventing Water Damage in the Home

With the New England weather changing faster than you can say “Wicked”, it can be hard to tell what season is coming next! Though through all of this, one thing remains constant here at SERVPRO of Dartmouth/New Bedford South. The bulk of losses we cover are caused by some form of water damage. So, how can we as homeowners prevent this? Take a look at the list we’ve pulled together below for some helpful tips on making sure your home is prepared when disaster strikes.

  1. Inspect your Roof & Gutters

Inspect your roof by walking around the outside perimeter of your home to look for signs of sagging, aging and damage such as buckled or missing shingles.  

  1. Examine the inside of your Home; like Leaky Windows & Doors

Keep an eye on windows and doors during heavy rain fall to make sure no water is seeping in. If you do come to find that water is making its way into your home, try resealing around the frame with caulking. If the water persists, contact a local professional to have your siding inspected.

  1. Test that your Sump Pump is in good working condition

This can be performed by simply unplugging and plugging the pump back in. If the pump does not immediately turn back on, it is in need of repair.

Another way of testing your sump pump’s ability is by running water through it. You will only need enough water to lift the float until the pump kicks on. The pump kicking on will confirm that the pump is working properly.

  1. Check for any leaks coming from your Hot Water Heater

Inspect the area around your hot water heater to make sure no puddles have formed. Water around your heater typically indicates the temperature and pressure release valve have failed. This can lead to major water damage.

  1. Know the location of your Main Water Shut Off Valve

Out of all of these guidelines, this one may be the most important. You should know where your main water shut off valve is located in the event that water flow to your home be immediately terminated. It is important to note that as long as the water is coming from your homes water supply, you can shut it down quickly.

Flood vs. Seepage

10/22/2018 (Permalink)

Flood vs. Seepage; What's the Difference?

Are you experiencing unexplained water or moisture on your basement walls or floor? It may be caused by ground seepage.

Seepage is different from flooding and is treated like so by the insurance company.

Ground seepage is looked at as a maintenance problem, not “sudden & accidental” and is excluded from home insurance coverage.

It is important to recognize the difference between these two scenarios when purchasing home owners insurance to avoid any confusion when filing a future claim.

After contacting SERVPRO, it is important you also talk with a water proofing professional about ways to prevent future damage to your basement.

Water Damage or Mold? Call us today at (508) 999-2380. 

Tenant Fires can cause Water Damage in your Apartment

10/16/2018 (Permalink)

After the fire department leaves, you may experience water damage left behind from firefighting efforts. Unfortunately, we often find ourselves in these situations when we least expect to, and are typically unprepared for the aftermath.

You can rest assured that SERVPRO professionals will be ready 24/7 to attend to any damages left behind. Since 1967, we have been the leading restoration company for water remediation, and with over 1700 local franchises, you will always receive personable and attentive care to guarantee all of your needs are exceeded!

Open communication and transparency are traits we pride ourselves on before, during and after the water loss remediation process. Our technicians will first assess the extent of the damage and come up with a specialized plan to properly dry out the area and any contents that may have become water logged.

If you are suffering from water damage due to firefighting efforts, give yourself the peace of mind you deserve by calling us today to set up a free estimate!


Pitter Patter, Pitter Patter…

10/11/2018 (Permalink)

“Where is that noise coming from?!” You ask yourself, as the pitter patter of unknown water damage grows louder. You look up, and suddenly… a water droplet hits you square between the eyes! Only then do you realize it’s coming from the upstairs bathroom!

But it’s already too late.

You’re left with sopping wet sheetrock in the shape of a large pumpkin.

“What now…?” You wonder.

The  water damage restoration process begins as soon as you contact SERVPRO of Dartmouth/New Bedford South. Our highly trained team of professionals will first assess the extent of damage by using industry leading tools such as moisture meters and thermographic cameras. This allows us to have a better understanding of how far the moisture has migrated in order to set up drying equipment accordingly.

Next, we will begin the water extraction process. Any excess water that may be left behind after a flood is quickly sucked up using our powerful pumps and vacuum units. This will prevent any secondary water damage from occurring and deter the possibility of mold growth.

After extraction, we follow a specialized drying & dehumidification process. Our industrial grade fans, air scrubbers and dehumidifiers are positioned just so to create a type of vortex (similar to that of a whirlpool) of leftover moisture to be drawn in from all corners of a room, wicked up, and trapped in our dehumidifiers.

Lastly, our team will clean and sanitize any restorable items damaged by the water. Using specially formulated antimicrobial's and deodorizers, your property will soon be back to pre-water damage condition and looking Like it never even happened!

Water Extraction & Remediation Process

8/9/2018 (Permalink)

Have you ever wondered what kind of work goes into remediating a flood? 

At SERVPRO of Dartmouth/New Bedford South, our WRT certified technicians are trained on how to remediate just about anything you may find yourself knee deep in. 

We utilize a set of standards like special drying equipment, and an algorithm of service that’s sure to dry out even the worst water damages. Take a look below to learn more about our water extraction process and remediation:

Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. SERVPRO of Dartmouth/New Bedford South starts this process as soon as possible to minimize further damage and to help prevent mold growth.

Drying and Dehumidification

After the bulk of the water has been removed, we’ll use specialized equipment to target the water that’s harder to access. We use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. SERVPRO can clean restorable items using a number of specialized cleaning techniques. We also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.


The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

Brutally Cold Start to 2018! - Southcoast, MA

3/6/2018 (Permalink)

SERVPRO of Dartmouth/New Bedford rang in the New Year with all hands on deck! Here on the South Coast, several consecutive weeks of freezing temperatures led to numerous residential and commercial pipe-bursts. We also experienced a duration of heavy snow and rain precipitation. These combined circumstances contributed to a large demand for immediate water mitigation of many homes and businesses. The most public of which was a local High School that had a 6 inch water main let go overnight. SERVPRO of Dartmouth/New Bedford was called immediately to extract & dry over 50 thousand gallons of water that affected the various areas of the school. Restoring order to ‘business as usual’ for government facilities & businesses are of high priority. We take pride in working diligently to make things ‘Like it never even happened’ and limit any loss of use for city officials and business owners.

If you need dependable, fast & effective emergency services call our 24-Hour emergency line (508)999-2380

Winter Weather Worry- Melted Snow- Fall River, MA 02723

1/9/2018 (Permalink)

Snow to water ratio

Ever wonder how much rain or water forms an inch of snow? When the snow melts, and streets and basements flood and ice dams allow back-flow of water into your home, you may be asking yourself just that. Depending on the density of the snow it can range from 10-15” equals 1” of water. The simplest way to remember this is that 1 foot of snow equals 1 inch of water. Density is dependent on the outside temperature. Typically the warmer the weather the lighter the snowflakes and the less moisture they contain. The ratio is not one fixed rate however weather forecasters and similar occupations use this as a baseline estimation.

So as all this snow, that southeastern Massachusetts has recently experienced, melts we advise all of our friends and neighbors to keep a keen eye on your roofs and basements. The frozen ground easily becomes overwhelmed with massive amount of snow we still have and if temperatures continue to rise steadily we will see influx of water with nowhere to go flooding homes and businesses.

If you experience any water damage issues call (508)999-2380 to schedule your free on-site estimate & have us make it "Like it never even happened." 

Winter Weather Worries- Ice Dams- Padanaram, MA 02748

1/8/2018 (Permalink)

Here in New England, winter weather can result in more issues than icy roads and snow removal. Temperatures here are known to consistently drop well below the 32 degree freezing point. This drop in temperature increases your risk for major disasters to occur at your residential or commercial property. There are two major winter weather disasters that SERVPRO of Dartmouth/New Bedford encounters far too often during these frigid frozen temperatures.

The first and probably most commonly known: Frozen Burst Pipes, typically caused by an extended or extreme freeze  the ruptured pipe may burst at the site of the ice blockage however it is typically caused by the backflow pressure created between the water source and the blockage.

Ice dams are another winter weather worry that we have frequent calls about during times of heavy snow and extreme cold. Ice dams occur when snow accumulation on a roof is heated by warm air exiting the home or business through the roof. The warm air melts a portion of the snow and the gutters build up with ice creating a dam for any additional melted to snow. When the water has nowhere to go it can back-flow under the roofs shingles and into the building’s interior. This can cause minimal to excessive water damage.  

To learn more about SERVPRO of Dartmouth/New Bedford water restoration process and how we can help make it "Like it never even happened." visit our website

Flood vs Seepage - Westport, MA 02790

10/23/2017 (Permalink)

As explained in the last two 'water damage' blogs; the two major reasons how water seeps into basements through the foundation walls and slab. Seepage is very different than flooding. A flood is described as water that has accumulated above the grounds surface and then enters into your home or business. 

When investigating water in your basement it is important to identify which method the water traveled in by in order to then address and resolve the standing water/ moisture issue. 

At SERVPRO of Dartmouth/New Bedford we have highly trained professionals with the knowledge and experience as well as state-of-the-art equipment to help our customers not only dry out there space but also pinpoint the cause to prevent future damages.

Check out our section about water losses or call SERVPRO of Dartmouth/New Bedford to schedule your FREE ESTIMATE! (508)999-2380

Condensation on basement walls? Fairhaven, MA 02719

10/16/2017 (Permalink)

Why are the interior foundation walls in my basement wet?

Condensation builds up on interior foundation walls due to the dramatic difference in temperature inside and outside of our homes. Basements are built with the majority of the exterior wall under the grounds surface. The inside of our basement foundation walls are usually a lot warmer in the winter due to our heating systems running (usually older furnaces lose enough heat to warm the basement even without heating output vents installed down there). Condensation accumulates on the inside of foundation walls. It then follows the laws of gravity and can trickle down the wall creating a small puddle along the perimeter of the basement floor.

This usually causes the most issues for homeowners with finished basements. The moisture and condensation is hidden between the foundation wall and the interior drywall. If the contractor who finished the basement used wood framing the combination of damp cool environment and organic material can be a feeding ground for mold to thrive. The hazard is the mold you don't see.

Did your belongings become damaged by your wet basement?

If You Have Questions or Need Help, 
Call SERVPRO of Dartmouth/New Bedford (508)999-2380

Puddle in Basement? Westport, MA 02790

10/11/2017 (Permalink)

Here at SERVPRO of Dartmouth/New Bedford we often receive calls from homeowners puzzled as to why there is a puddle in their basement; where did it came from?  Basement foundations are made of cement/concrete which is porous in nature. Even with a sound foundation water can seep into your basement. Heavy bursts of rain, or accumulation of rainwater over a few consecutive days, can quickly overwhelm the soil surrounding your homes foundation. Like a sponge, the ground's soil is only able to absorb so much precipitation before it finds somewhere else to go. Ground water will take the path of least resistance and unfortunately mixed with the added pressure will find least resistance through your foundation walls.

This happens more so if there are any structural weak points such as tie rod holes that were improperly patched or left open. A perfectly sound, average sized foundation will let in approximately 15 GALLONS of water PER DAY. Now imagine if there is a crack or the surrounding exterior soil was recently backfilled. These factors will lead water to/through your foundation walls faster.

Learn more about what to do when your basement floods or call SERVPRO of Dartmouth/New Bedford today at (508)999-2380

Content Restoration- The Methods to Our Madness!

2/20/2017 (Permalink)

SERVPRO of Dartmouth/New Bedford specializes in the restoring of contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including the following:

  • Dry Cleaning 
  • Wet Cleaning
  • Spray and Wipe 
  • Foam Cleaning
  • Abrasive Cleaning
  • Immersion Cleaning 

No matter what type of disaster you are facing, you can rest assured that we have highly trained technicians that are dedicated to making sure that what ever you are going through, it will be dealt with efficiently and in no time we will have your place looking "Like it never even happened." Please, don't hesitate to contact at 508-999-2380 ASAP if you are ever in need!

The Water Damage Restoration Process

10/31/2016 (Permalink)

We have the expertise and equipment to properly restore your property.

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Water or Flood Damage?
Contact us Today! 

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

What and What Not to do After Flooding

10/31/2016 (Permalink)

After any water damage situation, your primary focus should be safety first.

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Contact us today!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

SERVPRO provides 24 hour emergency Water Damage Service

10/31/2016 (Permalink)

SERVPRO Dartmouth/New Bedford and SERVPRO of Marion/Middleboro provides 24 hour fire and water damage restoration services.

SERVPRO ofDartmouth/New Bedford and SERVPRO of Marion/Middleboro are available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Dartmouth/New Bedford and SERVPRO of Marion/Middleboro has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About Us

SERVPRO ofDartmouth/New Bedford and SERVPRO of Marion/Middleboro specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Popular Restaurant fell victim to burst pipes

2/19/2016 (Permalink)

Academica Restaurant is temporarily closed due to multiple pipe breaks.

The very popular Academica Restaurant famous for its portuguese cuisine such as Portuguese Steak and Shrimp Mozambique, recently fell victim to burst water pipes right along with many other businesses and homes throughout the Southcoast Region. SERVPRO of Dartmouth/New Bedford was immediately called in to clean up the aftermath.

We know all of their faithful customers are eagerly anticapating their reopening. Rest assured, our dedicated team is working side by side with the ownership to make that happen. There is no reopen date as of yet but we will be sure to let everyone known once that's all figured out. 

With over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service. Our highly trained technicians respond quickly, whether you need water damage restoration or simply need your upholstery cleaned. You can depend on SERVPRO for all of your needs, whether it be water damage restoration, fire damage restoration, mold remediation, storm damage restoration, cleaning services, the list goes on…